Return and Refund Policy
Thank you for shopping with The Dona's Merch Shop. Please read our Return and Refund Policy for a hassle-free shopping experience.
- Contact us at email@example.com for incorrectly printed items or damaged items during shipping.
Refunds/Exchanges Not Available:
- Due to the nature of small batch, limited runs, and on-demand printing, we cannot offer refunds or exchanges unless there's a product issue as mentioned above.
- Undeliverable packages returned due to address issues will be refunded for merchandise but not shipping. Reorder if needed.
- Details about candle shipments during hot months are provided to ensure the quality of your purchase.
- Order deadlines for holiday delivery are outlined for your convenience.
Feel free to reach out at firstname.lastname@example.org for any return or refund inquiries. Your satisfaction is important to us, and we're here to help make your experience with us exceptional!