Return and Refund Policy

Thank you for shopping with The Dona's Merch Shop. Please read our Return and Refund Policy for a hassle-free shopping experience.


  • Contact us at for incorrectly printed items or damaged items during shipping.

Refunds/Exchanges Not Available:

  • Due to the nature of small batch, limited runs, and on-demand printing, we cannot offer refunds or exchanges unless there's a product issue as mentioned above.

Undeliverable Packages:

  • Undeliverable packages returned due to address issues will be refunded for merchandise but not shipping. Reorder if needed.

Candle Shipments:

  • Details about candle shipments during hot months are provided to ensure the quality of your purchase.

Holiday Orders:

  • Order deadlines for holiday delivery are outlined for your convenience.

Feel free to reach out at for any return or refund inquiries. Your satisfaction is important to us, and we're here to help make your experience with us exceptional!